As a single woman with very little knowledge of automobiles and how th... read more As a single woman with very little knowledge of automobiles and how they work or what they need, I would like to publicly praise the small car repair business of C & J Auto at 310 Corinth Rd. In West Glens Falls. John, Shaun and...have consistently helped me with my two vehicles (one 30 plus years old). They have done remarkable work at very reasonable cost and once at no cost to me at all, saving me hundreds of dollars! Here’s the rest of the story. I had an older model Camry which I had a nearby repair shop service. I returned there with power steering problems and after their analysis was told it would cost close to $800 to repair. In desperation I turned to C&J for a second opinion. Shaun put it on the lift and thoroughly greased whatever part was performing badly and sent me on my way at no cost with the hope that it would remedy the situation. Well I never had another issue with it saving me hundreds! My 30 plus old convertible had an electrical draw somewhere causing the battery to continually go dead. I resorted to disconnecting one battery terminal when the car wasn’t being driven to keep from having to jump it every time I needed to move it. I didn’t drive it all summer because I was told it needed at least $2000. Worth of work before it could pass inspection and the electrical draw source was hard to pinpoint. Back to C&J. I told the guys at C&J that the windshield wipers were not working and the blades needed replacing. On their further examination they found that something in the wiper motor had seized causing the draw on the battery. John called every auto part dealer up and down the east coast even into Texas searching for a new wiper motor to no avail. Did they give up? No! They took the existing wiper motor apart and replaced faulty plastic parts with better metal ones! Again at very reasonable cost to me. Will I ever go to C&J again as a second opinion? No way! From now on they will always be my FIRST
I dropped my classic 1979 F250 Crew Cab off at Midas at about 8:15am t... read more I dropped my classic 1979 F250 Crew Cab off at Midas at about 8:15am to get the brakes looked at. After 7 hours I was told that they didn't have the correct sized socket to complete the work which I was ok with. When I went back to pick up the truck I stalled it 2 times in their parking lot. I knew something was wrong immediately as the idle was all messed up. It was vibrating like crazy and on the verge of stalling. I live a half mile from Midas and stalled the truck another 5 times so I drove it right back to them. The tech that worked on my truck met me outside and said that he would take a look at it. When I walked inside the store the manager told me, "he had to go racing it". This statement made me sick. After sitting for a few minutes the tech drove my truck to the entrance and I got in the passenger seat. He told me that he turned up the idle. As we drove down the road I knew immediately that he was driving the truck to hard. As we moved down the road he couldn't get the shifter into 3rd gear so I grabbed it and shifted it up into 3rd for him. He stated, "oh, there it is." We continued down the road and got up to 60mph in the left lane (passing cars) when the tech said that it sounded good at 60. I then told him that 60MPH on the dash means 70MPH because of the size of the tires. I was pissed because I don't even drive this truck 65 on the Thruway. It's a really old truck. I asked him to pull over so that I could drive. As we started to move I stalled it again. The bottom line is that the tech beat up on my truck during his initial test drive. Then he tried to turn up the idle to fix the problems and it didn't work. It should be noted that when I got home I called Midas to speak to the manager. The tech answered the phone and he told me that the manager was outside and that he would call me back. It's been over 2 hours now and no return call. So I called corporate and they told me that the franchise owner would call me back within 24 or 48 hours. I hope he lives close so that I can pick him up in the truck and show him first hand what his shop has done. The question I keep asking myself is why did the tech test drive my truck if he never got around to fixing the brakes?
My family and I were vacationing in the Lake George region during the ... read more My family and I were vacationing in the Lake George region during the Labor Day holiday when the transmission in my Chevy Tahoe was stuck in 3rd gear and my speedometer and tachometer stopped working. The local mechanic in town took a quick look at it and suggested I take it to a transmission specialist. He recommended ABC Transmissions in South Glens Falls. Boy, did he do me a favor. Though it was a bit of a hike, and I'm pretty sure there were other transmission shops closer, I don't think I could have found a better place to go. The owner Al personally worked on my vehicle and in 20 minutes diagnosed the problem correctly and made the necessary repairs so that my family and I were able to make the 250 mile ride home safely. Al is a top notch professional mechanic but more than that he is an honest man. DO NOT LOOK ANY FURTHER AND TAKE YOUR VEHICLE TO AL at ABC TRANSMISSIONS!
