Northtown Kia located at 3900 Sheridan Drive in Amherst, NY services vehicles for Auto Repair. Call (716) 839-9600 to book an appointment or to hear more about the services of Northtown Kia.

Northtown Kia Reviews

2
Service
July 02, 2014 | Paula | Visited, over a year
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Kia customer service is the terrible; the people are pleasant, but they play too many games!!! Since I've had the 2012 Optima the passenger door handle has broken & when I took the car to be repaired after sitting for awhile, I was told the part had to be ordered; same experience with the back-up camera. A course of weeks ago I came in for an oil change & car inspection. It didn't pass & I was told I needed a new tire, which I purchased the next week & of course they put a mix-matched tire on. I hate, hate, hate Kia's service. My lease us up in May & I was going to purchase another Kia Optima...that's pretty doubtful now.
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Kia customer service is the terrible; the people are pleasant, but they play too many games!!! Since I've had the 2012 Optima the passenger door handle has broken & when I took the car to be repaired after sitting for awhile, I was told the part had to be ordered; same experience with the back-up camera. A course of weeks ago I came in for an oil change & car inspection. It didn't pass & I was told I needed a new tire, which I purchased the next week & of course they put a mix-matched tire on. I hate, hate, hate Kia's service. My lease us up in May & I was going to purchase another Kia Optima...that's pretty doubtful now.