Bill did not hesitate to look into an anoying clunk in my wifes car. H... read more Bill did not hesitate to look into an anoying clunk in my wifes car. He quickly determined what the cause was and made the necessary repair. No more "clunk" Thanks Bill and staff at Rices Auto! Professional and courteous. Pat and Mary
Rice's never lets me down. They always do a terrific job at a fair pr... read more Rice's never lets me down. They always do a terrific job at a fair price. I never worry about overcharging like I did with my last mechanic. They are very trust worthy and professional. I highly recommend Rice's for all of your automotive needs.
These guys just replace things one by one, charging you as they go, un... read more These guys just replace things one by one, charging you as they go, until they get it right--or not! $784.87 (replace struts) didn't fix the problem I specifically brought it in for, "a vibration at 60mph," so I brought it back a month later after being promised on the phone, "We'll make it right for you." This time I was charged another $103.98 (replace tie rod) only to drive away with a car that still vibrated (I even took the Asst. Mgr. for a ride so we could share the experience together.) So they refund me the $103.98, they say I need a new steering rack, and they'll do it at the discounted price of another $500. It didn't make sense to me that a steering rack could cause vibration, and when the manager sensed that I wasn't going to play this game anymore he became mean and told me to go somewhere else. So I went somewhere else--Google--where I learned that vibration can be caused by bad brake rotors. I spent $71.26 at a parts store for two new rotors and after a couple hours under the car I was driving around at 60mph with no vibration! It cost me $784.87--and if I hadn't smartened up in time over $1284.87 (because the new steering rack wouldn't have fixed it either)--to learn "Ithaca Midas is a money pit!"
