Took over a month to finish repair. Kerry could never figure out when... read more Took over a month to finish repair. Kerry could never figure out when my truck would ready. Damage to radiator. BBB suggest I file a police report, Owner refuses to speak to me.
My 1997 F350 7.3 Power Stroke was brought in for electrical diagnostic... read more My 1997 F350 7.3 Power Stroke was brought in for electrical diagnostic of the E40d transmission. My Front Rhino Grille was damaged and they denied they did the damage. My Rhino grille is close to $1000.00 in price and it was damaged on the lower step bar. It looks like a 2x4 board was used on top of a jack prior to lifting causing significant damage. I called and told them of the damage and they denied it. I am totally dissatisfied with them not admitting their damage to my grille. I will never recommend them to anyone. John Casias
I had oil change by this rip-off company today. I am very angry. They ... read more I had oil change by this rip-off company today. I am very angry. They had a sign out front that said "today only oil change $26.99" I fell for it. When they got my car in the bay, i was told it was $69. I stated I did not want to pay that much. several employees came in one at a time and told me various stories such as we will give you a discount or how about $30. i agreed to the $30 but 45 minutes later. Nathan came to the desk and said it was $69 and that was the discount. not only that they could not change the oil filter because the dealership put it on too tight so I would have to go back to dealership to have oil filter changed. I payed them but I was very angry. I called back and asked to speak with manager. Both Nathan and Julio claimed to be the manager. After i got angry, then I was told Randy Martinez was the manager but he was on vacation. I plan on writing negative reviews on every site I can.