Took over a month to finish repair. Kerry could never figure out when... read more Took over a month to finish repair. Kerry could never figure out when my truck would ready. Damage to radiator. BBB suggest I file a police report, Owner refuses to speak to me.
My 1997 F350 7.3 Power Stroke was brought in for electrical diagnostic... read more My 1997 F350 7.3 Power Stroke was brought in for electrical diagnostic of the E40d transmission. My Front Rhino Grille was damaged and they denied they did the damage. My Rhino grille is close to $1000.00 in price and it was damaged on the lower step bar. It looks like a 2x4 board was used on top of a jack prior to lifting causing significant damage. I called and told them of the damage and they denied it. I am totally dissatisfied with them not admitting their damage to my grille. I will never recommend them to anyone. John Casias
Horrible and dishonest. All I wanted was my heater fixed. My BMW Z3 ... read more Horrible and dishonest. All I wanted was my heater fixed. My BMW Z3 Roadster middle console paneling was perfect condition when I took it in and the clock worked great. When I got it back, the console was warped and they tried to glue it on. The clock worked and looked perfect before I took it in. when I got it back it was hanging loosely and did not work. They tried to tell me the console panel and clock were already like that and it wasn't them that broke it. These guys tried to cover up with lies and won't stand by their work. I found out later that they were supposed to take out the entire middle console and not just the panel. Of course the panel would break from them prying it out. They charged me over $1000 and now it's costing me $1000 to fix what they broke. I believe these are guys taking advantage of women. The owner even called me honey when trying to explain about the console and clock. Rotten people and business owners. I ended up taking my car to a different place to fix Dan's mistakes. They told me that Dan's taped the clock back on because they broke the pieces that hold it onto the panel. I've been advised to only deal with the BMW dealership because they back up their work with waurantee. Dan's does not. Do not go to them.
