Brought car in for annual state inspection and whatever else it might ... read more Brought car in for annual state inspection and whatever else it might need, including an oil and filter change. That turned out to also include replacing the spark plugs and also flushing the power steering fluid, all items that used to be simple but now add up to $700 on my little 335xi. Oh well, with a long inline 6 hiding the two rear cylinders changing the plugs (necessary every 45k miles) is no picnic I'm sure. It's the price of admission for driving these things. I must add though that keeping up with this stuff is absolutely necessary to keep a Bimmer running like, well, a Bimmer. I swear the car feels like it has 50 more HP; it zings up the tach with what is clearly less effort than before and climbs hills with less pedal position, all because of new plugs and an oil change! Or perhaps it's because Steve Snow sprinkles some of that Bimmerworks magic on the car just for taking it there. Whatever, the car runs great and I know I'm taking it to BMW experts without financing some fancy dealership's latest addition. If you drive a Bimmer, and live within 35 miles of this place, you should seriously consider taking it here for service. -Len Dube
I want to say first this Shop was so friendly and helpful. I had got i... read more I want to say first this Shop was so friendly and helpful. I had got in car accident on Sunday. Called them Monday morning and my guy who I deal with, was out sick, so the Girl at the front desk, Cat got my car over to their shop right away! I even had the wrong phone number! I call the fax machine & Cat knew to call me back... Anyway, the whole experience was seamless, professional, and easy! They even dealt with my insurance company! I will recommend this Hart's Auto Carriage to everyone I know for sure. Go here you will be very Happy! Mrs. Liu
A friend of mine recommended David to me 5 years ago when I was drivin... read more A friend of mine recommended David to me 5 years ago when I was driving my old car ( Camry 1999 with over 250K mileage). I was amazed how professional, honest, fast, and fair he was. I have recommended him to tons of people since then and nobody never complained about him or his service. This guy really knows what he is doing and doesn't overcharge you or push to get something done if it's not necessary. I love going to get take care of my car at his place. Frankly, he is the only one mechanic that I trust 100%. Every time I come he listens what I need and gives options what and how much. I am so happy that I know this guy and highly recommend him to anyone! If you want to be treated fairly and get exceptional customer service go to David! You will not regret!