Nicholas S 347-836-1574 - Logistics manager of this body shop had a cu... read more Nicholas S 347-836-1574 - Logistics manager of this body shop had a customer car at his house in South Richmond Hill on June 20 at approximately 4:45 pm. His kid brother backed out of the driveway into my car while I passed by which caused damages to the right side of my car. The cops were summoned and statements were given. My insurance company made numerous attempts to contact this person with no success. Any assistance would be appreciated. Thank you!
The service person Kenneth Bovain writes up work orders and tells you ... read more The service person Kenneth Bovain writes up work orders and tells you no work will be done until he calls you for the mechanics findings and what the warranty coverage carrier covers first then totally denies entire agreement expressed, insists you agreed to the service, tells you he will call then will never call you on mechanic check status of your work order, took me 6 phone calls and 2 days to get him to tell me that my car is now being checked by mechanic then tells me warranty does not cover this and that so I must pay up and completely fabricates that I agreed to do oil change which I never did unless covered by warranty then gets so arrogant, condescending, screams you down like a woman refusing to even listen or let the customer put in one sentence totally unprofessional and lacking any shred of customer service etiquette, a total reflection of this entire establishment and how they conduct business. Will never ever go back to this shoddy business establishment. I would rather drive across state lines to get to another cadillac repair place than set foot EVER on this place. Take your business elsewhere people. This business establishment even thinks that the public side walk is their private domain to block with their car inventories forcing pedestrians and wheelchair bound people to step out onto the busy dangerous service roadway just to pass through endangering their own life and limbs. Shameless crooks!
HERE IS A TRUE HONEST REVIEW...IF YOU DON'T WANT A HEADACHE.....DO... read more HERE IS A TRUE HONEST REVIEW...IF YOU DON'T WANT A HEADACHE.....DO NOT GO HERE. FIRST, I NOTICED WHEN I WENT THERE IN THE PAST EVERYONE IS CHARGED THE SAME PRICE. I HEARD TWO CUSTOMERS IN FRONT OF ME CHARGED $375.00 FOR A MUFFLER AND PIPE. HOW COULD THREE DIFFERENT CARS BE THE SAME PRICE. HERE IS WHAT GOT ME....THE OWNER ASKED ME TO PAY CASH FOR THE $375.00 PRICE OTHERWISE IT WOULD BE HIGHER AND TAX ON TOP OF THAT. I WAS STILL OFFERED THE LIFETIME WARRANTY EVEN IF PAID CASH. ANYWAY, THE MUFFLER INSTALLED FROM DAY ONE HAD INTERNAL VIBRATION. I WENT BACK SEVERAL TIMES...HE TOLD ME IT WAS THE MOTOR MOUNTS....THEN HE SAID IT WAS THE RIM.....THEN HE JUST SAID THE CAR WAS OLD. (WHAT GREAT ANSWERS) I WENT THERE OVER THREE TIMES AND THEY COULDN'T FIX IT. i WENT TO A LOCAL MECHANIC AND HE SAID IT WAS THE MUFFLER. I WENT BACK TO MEINEKE AND HE SAID WHERE IS THE RECEIPT, AND I TOLD HIM YOU KNOW YOU ASKED ME TO PAY CASH. ANYWAY, HE OFFERED TO FIX FOR $250.00....REALLY IS THAT FAIR, BEWARE ALL
