One star is a LOT to give. This place deserves no business. My car sat... read more One star is a LOT to give. This place deserves no business. My car sat in their lot for 11 days. No work was completed. I was going through my warranty company and they didn’t send in any of the photos that were required. Not one photo they claimed to send, went through. I sent the photos they provided to the warranty and they received them immediately. I was stolen from. I removed my vehicle yesterday, without being serviced due to them charging me $1900 for a power steering pump to be fixed. Who in their right minds can tell me that is not overcharging? $1100 out of pocket and my warranty would cover the rest. I told them I know better than this. The district manager of all Philadelphia stores approached me when picking up the keys and tried to assure me that he would do his best to “make me happy”. Immediately I told him nothing with this business would make me happy. He said he would remove $550 off of the price and charge me $449. What mechanic can rightfully take off $550 off of a job? NONE. They were taking advantage of me and thought I wouldn’t fall into their trap. The BEST part of this entire process was the fact that they submitted that they completed the work and charged my warranty company $857 to be paid out. They were PAID for a job UNDONE. I took my car keys and told them I would be taking my business elsewhere. Why would I do business with people who are MONEY HUNGRY and don’t respect women? This is absurd. If i was a MAN I never would have endured such horrible treatment. Each employee was very rude. I would NEVER recommend this business to ANYONE. I will encourage any person who’s ever been to Midas to never return.
I posted on their site 2 weeks ago and it still has not shown up. I gu... read more I posted on their site 2 weeks ago and it still has not shown up. I guess they only post good reviews. Anyway, I had brakes installed 11,000 miles ago and noticed that the rotors were scratched. Rotors they were supposed to put on new. They looked at the vehicle and told me that the I needed new brakes and rotors. They claimed the brakes were down to 2/32. Even though the brake pads were under the lifetime warranty, they wanted to charge me more that I had paid previously. They stated the rotors would cost more because they don't stock the inexpensive rotors anymore. ummmm....they don't stock any parts. They call and have them delivered by an auto parts store. Anyway, I took the truck to the dealer where they inspected the brakes and told me I had 6/32 on the brake pads and they would last at least another 8 months. Midas also said they replaced the wipers but 4 months later, they were falling apart. I doubt if they were ever replaced. I will never go back there.
Consistently great work!
