This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car ins... read more This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.
I am really surprise that you are requesting a survey from us after pr... read more I am really surprise that you are requesting a survey from us after providing such a lousy service, or lack of service for our Mazda Tribute that you totally destroyed, causing us to junk same. After collecting over $1,600 from us, only to have the vehicle towed to our home for onward transmission to the Junk Yard; you were so interested in receiving your "REPAIR COST," that you forgot to put you had dismantled back on the vehicle before releasing it to the tow truck operator, after insisting, and receiving your "REPAIR COST," that I had to call you to my home to put what you had dismantled together; what a shame; I wish AAA could read this review and take you off their list of recommended auto centers; you are giving AAA a bad image by having you on their list. Anyway, the vehicle is off our hands now, thanks to you; as for recommendation, we suggest that your outfit be listed as a SAVAGE CENTER,OR BETTER STILL, XAVIER'S AUTO SAVAGE CENTER.
Awesome guys at Cartech! Mike and Rich treat you like family. A great... read more Awesome guys at Cartech! Mike and Rich treat you like family. A great deal of experience between the two of them and they keep a clean shop which in that line of work is hard to do. Not sure if your vehicle is being taken of properly or being overcharged? Take it to these guys because they are fair and honest! And busy! -Chris Hockensmith
