Took my car in for four new tires. Was told an hour. Over two and a ha... read more Took my car in for four new tires. Was told an hour. Over two and a half hours later, paid and headed home. On reviewing the work in the daylight, no caps were installed on three of the new valves. I couldn't tell if there was a cap on the fourth valve because they had hammered on the hubcap over it....... On further inspection I found that all of the wheel balance weights had been left only partially tapped on, and that they had up to four weights in the space of only eight inches or less along the rim. It looked as though they just kept adding them on. Took the car there and they said they'd put on valve caps and re-balance the tires. The desk guy came over in the middle of the redo and said very happily"the balance was only a little off". Okay, well that means that it was off, right???? I leave the place again in the dark and reinspect the van the next day in the light. Two caps on the tire valves fit, and two other caps that were too small were jammed just on the tips of the other two new valves???? The new tire weights were also not fully installed and masses of them clumped around the rims. I think this place just wants to wear you down so you get sick of going back complaining. I mean really, Two trips and they can't even put caps on the new tire valves??????? This place is awful. Two other customers there complaining in the two times I was there. Stay away, they're clueless and hope you are as well.
I brought my car recently to A&A repairs and am so glad I did. Not onl... read more I brought my car recently to A&A repairs and am so glad I did. Not only did my car get finally fixed properly, but Anthony took the time to explain to me what went wrong and how it was fixed. Not to mention the cost was very reasonable and the work was completed before I actually expected it to be done. There are no surprises and my car runs and looks great! I'm very happy and give A&A an A+ for their friendly, fast, and professional service. So glad I found a trust worthy auto repair shop!
I get my toyota serviced there, and the service is always great. They ... read more I get my toyota serviced there, and the service is always great. They always takes the time out to answer all my questions and explain to me the things that are wrong with my vehicle,the staff is so friendly,and honest and the prices are reasonable. I had to get my brakes fixed and they were able to drop me off at work since I work in the area. I have referred a few people and they are very pleased with their work.
