Brought my car in for service, it was in the shop for two days to repl... read more Brought my car in for service, it was in the shop for two days to replace front struts and some other work. When I drove the car home, I noticed the wheel alignment was off. The alignment wasn't included in the final estimate. I called the shop and they said I could come back in first thing in the morning. Went back the next day and they put the car right up on the lift, did the wheel alignment, and didn't charge me! I was ok with paying for it, and was just happy they took me right in with no wait. But they insisted no charge Refreshing to find a business that is honest and customer-centric. I'm telling all my friends and neighbors Tony C Piscataway Township, NJ
What an outstanding, ideal, model mechanic and business! After much... read more What an outstanding, ideal, model mechanic and business! After much research and speaking with several mechanics and repair techs, I found Walko Automotive to be the best solution to my bad hybrid battery. Walko Automotive helped replace my 2007 Toyota Prius battery in less than 2 hrs for THE MOST reasonable price. They offered a two year warranty and with their already outstanding business history, Master Tech certifications with hybrid vehicles (and any vehicle really), and a positive, family-oriented atmosphere, they were sure to deliver in every way you would expect the best and most trustworthy mechanic should. Thanks to Andy, Kyle, Diana and the rest of your team involved in helping solve this issue. You all have my business for life! :D :D :D -Julian Jenkins
Car repairs are scary. Cost, integrity of the mechanic, length of tim... read more Car repairs are scary. Cost, integrity of the mechanic, length of time you will be without your vehicle, and always in the back of your mind "what else will go wrong?" I knew our vehicle, our only family vehicle, needed extensive and costly repair work done and I was nervous. I called Walko after hearing great reviews. From the initial call, I knew I had called the right place. Diane was kind, helpful and polite. Kyle was just, well, amazing. He checked the car over (right down to the lightbulbs that go around our license plate) and called me back within an hour to review. He gave me the prioritized list of what needed to be done, and what could wait as well as an timeline for completion. The estimate was extremely reasonable considering the extensive repair that needed to take place. We secured a rental vehicle for the needed amount of time and gave the go ahead. They completed all the work right on time, and it came in under the estimate! The integrity, honest and forthright business practices, as well as their kind and friendly attitudes is a refreshing change from other experiences I have had with auto repair. Without a doubt, any vehicle we own will be serviced by Walko. Thank you all so much for such a great experience! Krista Reid
