you couldn't even get my oil change right. I told ya my car needed 0W2... read more you couldn't even get my oil change right. I told ya my car needed 0W20. I told you in the beginning you didn't even listen. thank god I saw your guy grab the wrong oil (5W40) other wise I would have driven home without knowing my car got a wrong oil change . I also came for amsoil and you got me something completely different. The wrong oil you put in my car was not amsoil and the later one you changed was not amsoil either after you realized you made a mistake. The oil was something from a steel drum. who knows what's inside there and the guy who pump the oil out the drum didn't even know how much he should pump. at that point I already felt unsafe and I quickly googled another service center that had amsoil and was just a few miles away. I went there (my car was already driving weird tho) and the manager or supervisor immediately knew what oil my car needed and how much it needed after lookup in his computer. He brought the oil to me and it's exactly the amsoil my car uses. I changed the oil again there and what upset me again was that the tech told me the oil filter was leaking. What a nice job you have done. and after failing to perform this basic work, you still charged me 150$, for unknown quality of oil and unfit oil filter. do you even feel shame? stop throwing those BS canned messages like "Please call us at 516-518-5552" to show you care but in fact you don't at all.
STAY AWAY. This company failed to show up twice for me, costing me two... read more STAY AWAY. This company failed to show up twice for me, costing me two half days of work, far more money than if I had just gone to a regular mechanic. The first time they said that they 'double booked' by accident, (the mechanic himself made the appointment on the phone) and I had to wait an hour before I could contact someone to tell me he wasn't coming. For a $600+ bill they offered me a $20 discount for my inconvenience. 3% discount. Geez, maybe I'll by a Big Mac! The second time, late at night after I was asleep, and therefore too late to reschedule the next day, I got a text message he wasn't coming for a 'personal emergency'. Not only that, but a week before he also tried to get me to do work 'on the side' outside of the company. This seems like a good idea, but in actuality, it is a farce, and you are far better off going to a real mechanic at at real auto shop. Perhaps the reason this particular mechanic is working this way and not at an auto shop is that he cannot hold a job in the real world. Perhaps my car and I are really lucky that this screw up happened, Perhaps y'all will read this a go somewhere else
Had a timing chain tensioner issue, it was a big job and knew this was... read more Had a timing chain tensioner issue, it was a big job and knew this was the place to go. Honest about how complicated things can get and with their cost, they did a excellent job. Extremely happy with their service over the years from simple oil changes to most complicated of jobs. These are the guys to go to, no question about it.
