A year ago, I was in an accident and called Livingston Collision to to... read more A year ago, I was in an accident and called Livingston Collision to tow it for me. They not only assisted with the tow, but they also helped me through the entire insurance negotiation. They were able to negotiate with my insurance adjuster and ultimately helped in proving the car was totaled and making sure I got back the fair market value for the car. Brad, Val, and Allie were my advocates from start to finish and I'd highly recommend their shop to anyone. They've been in business for over 50 years, so it's obvious they take their reputation seriously. Quality body work (I've gotten previous body work done here and have always been impressed with the attention to detail) and exceptional customer service are what you'll get at this shop, no question.
This is not the shop to take your car if you are looking for it to be ... read more This is not the shop to take your car if you are looking for it to be DETAILED. I was recommended by a family member that said she did a phenominal job, reviews said it, she said (better than the car wash). Well that was not the case. my car was taken a full day, I trusted she did a good job, I paid her and didn't think much off it. The next morning when I drove my car I was beyond disapoointed. My tinted windows had been ruined, there was ink on my driver seat, car door cubbies were full of dirt, back seats were full of dirt, back was not vacummed there was still dog hair, the trunk was never vacuumed, the exteriror had scuff marks on it that could have been removed. My car was taken again the whole day. Tint wasn't fixed, had to go out on my own to fix it. She wanted me to go through the car with her so she could clean what I found dirty, by the second day that car should have been immaculate. Well to my surprise I found myself cleaning my own car on Friday, I sent her pictures of the visible things that were still dirty (still have the pictures with the date to prove it). I was ignored on the pictures. I text her and said I should receive a refund of some sort because I was detailing my car hours before it was loaded on the container. Bottom line look else were to get your car detailed. I got a car wash instead.
Do not use this mechanic. I went in to replace my brakes. When I picke... read more Do not use this mechanic. I went in to replace my brakes. When I picked up my car they charged me $85 more than the quote. A week later I had to bring it back as the brakes were still low. They tried to charge me additional money to re do the repairs. The mechanic was rude and was angry that I brought my car back. Once he saw the shield in my car he calmed down and said he would fix it I left and went to another mechanic and was informed that they did not replace the parts they just cut them and used cheap pads. They are not in the business to service customers They are in the business to ....... ......
