This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car ins... read more This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.
Great work! Very professional and skilled individuals. Luis was a gr... read more Great work! Very professional and skilled individuals. Luis was a great help very informative, knowledgable, skilled, and efficient even got a free car wash. Excellent work at an excellent price.
Just pulled in to ask about a service for my vehicle. Great news, t... read more Just pulled in to ask about a service for my vehicle. Great news, the staff is all well fed. They were all sitting around in the break room just behind the front counter. I walked in, said hi and waited for a reply. The men - about 5 - just kept shoveling food into their mouths and stared at me. Odd, so I waited a moment. Then asked if there is anyone who can help me. They all - and I mean ALL - averted their eyes and went for another forkful. "Soooooo, should I just wait guys?" Another forkful. "Should I just go then," I asked. Finally got an answer. One guy took the time between stuffing his face to shrug at me. I laughed and left. Great place. Can't wait for the failures who run it like this to sell it to someone who might care. I certainly wouldn't want people with that level of pride or care working on my car. So many options with people who don't suck. Go elsewhere. Life its too short to wait for lunch break to end for basic human respect.
