you couldn't even get my oil change right. I told ya my car needed 0W2... read more you couldn't even get my oil change right. I told ya my car needed 0W20. I told you in the beginning you didn't even listen. thank god I saw your guy grab the wrong oil (5W40) other wise I would have driven home without knowing my car got a wrong oil change . I also came for amsoil and you got me something completely different. The wrong oil you put in my car was not amsoil and the later one you changed was not amsoil either after you realized you made a mistake. The oil was something from a steel drum. who knows what's inside there and the guy who pump the oil out the drum didn't even know how much he should pump. at that point I already felt unsafe and I quickly googled another service center that had amsoil and was just a few miles away. I went there (my car was already driving weird tho) and the manager or supervisor immediately knew what oil my car needed and how much it needed after lookup in his computer. He brought the oil to me and it's exactly the amsoil my car uses. I changed the oil again there and what upset me again was that the tech told me the oil filter was leaking. What a nice job you have done. and after failing to perform this basic work, you still charged me 150$, for unknown quality of oil and unfit oil filter. do you even feel shame? stop throwing those BS canned messages like "Please call us at 516-518-5552" to show you care but in fact you don't at all.
Had an issue with my x3 not starting. The problem was handled very pro... read more Had an issue with my x3 not starting. The problem was handled very promptly... Very friendly... Great service... Will go back if needed... Recommended to any BMW owners. Todd Wetsell
European Import Repair is by far the best shop I have ever used, and t... read more European Import Repair is by far the best shop I have ever used, and the only shop I will use going forward. They take the time to properly diagnose the problem before repairing, and give you an honest estimate of time and cost. Ralph and his staff are highly skilled and detail oriented, and my cars have never run better. The shop is super clean, very well organized, and fantastic with scheduling. I can't recommend them highly enough! Christie Toohey
