This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car ins... read more This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.
DO NOT USE THIS COMPANY!!! They will rip you off in the worst way. My ... read more DO NOT USE THIS COMPANY!!! They will rip you off in the worst way. My family has taken cars to them and even got cursed out because my boyfriend's little brother lost control of his car in the MIDDLE OF THE HIGHWAY!! I took my own car there for O2 sensor replacement and somehow my car was worse than when I started with it. My car was shaking, smoking and even cut off backing out of a parking space WTH?! The owner is disloyal and money hungry and gives excuse after excuse. Will promise your money back but make sure you have a WRITTEN agreement otherwise you may be stiffed and lied to and told there was never an agreement to begin with. Previous review was removed apparently my frustration with the company and the fact the car has been sitting in a parking lot the last 3 months because of the bad repairs. I stupidly went back 6 times 45 minutes out of my way with false promises that they'd fix my car. Over $1200 down the drain and currently in discussion with my lawyer to SUE!!
Changed $200 but same problem came back 2 days later.
