This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car ins... read more This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.
These guys worked very hard to make certain I was a satisfied customer... read more These guys worked very hard to make certain I was a satisfied customer. I am glad I made the 1.5 hour trip from PA to meet them and witness the high quality work in person. While waiting for the repair to be completed, they asked many times if my wife and kids were okay and if we needed anything. Much appreciated!!
My 05’ Chevy Tahoe Z71 instrument clusters tachometer and coolant gaug... read more My 05’ Chevy Tahoe Z71 instrument clusters tachometer and coolant gauge hasn’t been working. Some of the bulbs were also out. Climate control display was fine but the rest of the control symbols wouldn’t light up when driving at night. I researched and finally came along Eastern Electronics. I went for an estimate and the price was reasonable but I waited a lil over a year to finally get the work done. Theo did not disappoint! A strong work ethic and real customer service is hard to find. All gauges were serviced as well as the lighting. Climate control symbols lit up bright and I no longer had to fumble during night driving to adjust the climate control. Thank you for your commitment to make sure a customer is satisfied ! Highly recommend Eastern Electronics.
