wayne's garage is awesome, best service ever. they are fast,friendly a... read more wayne's garage is awesome, best service ever. they are fast,friendly and trustworthy. I highly recommend them! Mike Bateman
My brakes went out a few weeks ago and I coasted my car down to Wayne'... read more My brakes went out a few weeks ago and I coasted my car down to Wayne's before they gave out completely. The guys I talked to were nice and got the car repaired within 24 hours. My only complaint was that I had to take the car back in the next day, because a small mixup meant that the brake light stayed on. They replaced one more part and I was on my way. I'm not a mechanic, so ultimately I don't know how to identify a good one, but this was a good customer service experience for me.
It is a shame that the service through out this location is not the sa... read more It is a shame that the service through out this location is not the same. We have purchased two new cars from them and where more than happy with the service until we had to deal with the service department. One of our cars (with less than 12,000 miles one it) it had a diffected tire (Michelin) with a huge crack running for more than 3". We went to the Express Service Area so they can check the tire and only we were not serviced, but we were treated very very poorly from one of the managers (as he called himself) and accused us of trying to get a brand new tire for FREE. The whole situation was laughable because we had purchased the car cash and the cost of tire was nothing but they didn't want to bother to open a claim for us. We contacted Michelin directly where advised to go to NTB where the service was great and the tire was changed immediately because it was a manufacture diffect and at no cost to us. I hope the Sloan Honda in future has better people working for them because we will never step foot in there.
