you couldn't even get my oil change right. I told ya my car needed 0W2... read more you couldn't even get my oil change right. I told ya my car needed 0W20. I told you in the beginning you didn't even listen. thank god I saw your guy grab the wrong oil (5W40) other wise I would have driven home without knowing my car got a wrong oil change . I also came for amsoil and you got me something completely different. The wrong oil you put in my car was not amsoil and the later one you changed was not amsoil either after you realized you made a mistake. The oil was something from a steel drum. who knows what's inside there and the guy who pump the oil out the drum didn't even know how much he should pump. at that point I already felt unsafe and I quickly googled another service center that had amsoil and was just a few miles away. I went there (my car was already driving weird tho) and the manager or supervisor immediately knew what oil my car needed and how much it needed after lookup in his computer. He brought the oil to me and it's exactly the amsoil my car uses. I changed the oil again there and what upset me again was that the tech told me the oil filter was leaking. What a nice job you have done. and after failing to perform this basic work, you still charged me 150$, for unknown quality of oil and unfit oil filter. do you even feel shame? stop throwing those BS canned messages like "Please call us at 516-518-5552" to show you care but in fact you don't at all.
JA Autowerks is always my top choice for my Audi repair. I always tru... read more JA Autowerks is always my top choice for my Audi repair. I always trust the advice I am given about my A4 repair and maintenance from John and his team. -Shannon Furey
Too many reasons to take an Audi or VW to JA Autowerks that can be wri... read more Too many reasons to take an Audi or VW to JA Autowerks that can be written in one small blurb. My main reason is honesty. I've NEVER met a technician/engineer who actually TOLD ME THE TRUTH. You get that at JA. You get a small town garage, old school feel, on a first name basis, with the most advanced, up to date equipment and high tech savvy engineers to maintain your vehicle. I don't want to be 'just a number' to a big dealership who sees dollar signs when I drive in. With JA over the years I have used his expertise, I haven't been steered wrong once and if a part failed, that they installed, it was replaced, immediately, at no cost. Of course that's what I expect from someone who maintains my high performance vehicle. I wouldn't think of taking my baby anywhere else.
