What can I say other than Hendersons has the best customer service I h... read more What can I say other than Hendersons has the best customer service I have ever experienced in the automotive repair industry. We have been going there for approximately 10 years now, multiple cars under Ed's care (having 3 children of driving age) and do not have one complaint. With my busy schedule, they always find time to fit us in and do the best job ever!!!! We are big fans and would recommend Hendersons to all. Stephaine A. Millstone, NJ
I keep servicing my cars Honda Fit and VW Passat at this station for t... read more I keep servicing my cars Honda Fit and VW Passat at this station for two years. I always deal with Steve, he seems a honest guy. Everything seems fine until yesterday I brought my VW to replace my daytime running light Bulb. In the past I was only charged 10 buck for any bulb replacement. However, this time I was told by another guy Paul that the replacement of a bulb cause them one hour labor. That is 80 bucks. He explained to me that replacing the day time running light is a lot more work that before. Since they have earned my trust so I said it was OK to go ahead, though a little suspicious. However when I check the VW official side youtube guidance, the workload of changing daytime running light bulb is not what he described. Actually I do not see any difference from before. So I called back to find out and the charge was reduced to half hour 40 bucks plus parts. Since I have made the promise to go ahead so I do not want to make a scene. Obviously they take advantage of my trust, but I will not do business with them no more. That is stupid, for just 40 50 dollars and they lose a my two cars business for lifetime.
They are amazing mechanics. I don't think anyone can ever match their ... read more They are amazing mechanics. I don't think anyone can ever match their experience. They hear one awkward sound from my car and they automatically know what is wrong with it without even opening it yet. And it's all done at reasonable price as well. Ask for Albert. He's the best.
