Andrew has always treated me fairly. He'll tell you what must be fixe... read more Andrew has always treated me fairly. He'll tell you what must be fixed and what can wait. His pricing is extremely competitive compared to other auto service places in Medford. He's got a good team and it's the only place I go for my cars.
I made an appointment for a groupon I had purchased. It included an oi... read more I made an appointment for a groupon I had purchased. It included an oil change, tire rotation, brake and wheel alignment check, plus a hand car wash. I was informed my alignment was off, so I purchased the wheel alignment. My tire rotation couldn t be completed because I didn t have my wheel lock key, my fault. It took them TWO hours to complete an oil change and wheel alignment for a scheduled appointment! Entirely too long! They didn t even hand wash my car. Who knows what else they didn t complete. They didn t leave any desire for me to return. It was a #$%$ poor job accompanied with an underwhelming sales associate. Unacceptable. Non-existent customer service. Will never return. DO NOT trust them, Do Not go there!
I could not agree more with the other review - what ever you do, Do No... read more I could not agree more with the other review - what ever you do, Do Not use this repair shop. My transmission leaked fluid from the start and then 3 weeks or so later my vehicle made a weird noise which was not the case prior to having them work on my car. They had my vehicle for a week and then advised me that they could not determine the cause but for additional money they could dig deeper - I refused and took my car to a friend who owns his own garage in Philly and he advised that my "Flex Plate was cracked and it likely happened as a result of them not bolting my trans down properly (my friend found that 2 out of 4 bolts missing from my factory installed transmission and motor). to make matters worse 2 months in and now my vehicle does not go beyond 20 mikes per hour - what's sad is, I don't have confidence in this shop to make the repairs correctly - Don't use this shop!
