I made an appointment for a groupon I had purchased. It included an oi... read more I made an appointment for a groupon I had purchased. It included an oil change, tire rotation, brake and wheel alignment check, plus a hand car wash. I was informed my alignment was off, so I purchased the wheel alignment. My tire rotation couldn t be completed because I didn t have my wheel lock key, my fault. It took them TWO hours to complete an oil change and wheel alignment for a scheduled appointment! Entirely too long! They didn t even hand wash my car. Who knows what else they didn t complete. They didn t leave any desire for me to return. It was a #$%$ poor job accompanied with an underwhelming sales associate. Unacceptable. Non-existent customer service. Will never return. DO NOT trust them, Do Not go there!
I could not agree more with the other review - what ever you do, Do No... read more I could not agree more with the other review - what ever you do, Do Not use this repair shop. My transmission leaked fluid from the start and then 3 weeks or so later my vehicle made a weird noise which was not the case prior to having them work on my car. They had my vehicle for a week and then advised me that they could not determine the cause but for additional money they could dig deeper - I refused and took my car to a friend who owns his own garage in Philly and he advised that my "Flex Plate was cracked and it likely happened as a result of them not bolting my trans down properly (my friend found that 2 out of 4 bolts missing from my factory installed transmission and motor). to make matters worse 2 months in and now my vehicle does not go beyond 20 mikes per hour - what's sad is, I don't have confidence in this shop to make the repairs correctly - Don't use this shop!
After Being Told by another Shop that I needed a Total rebuild--$3000 ... read more After Being Told by another Shop that I needed a Total rebuild--$3000 or more--Bob Fixed the "Solenoid Pack"--Without having to remove the Transmission, And now The Transmission Shifts better than it did new, and all for under $250! Bob is a Rare Find these Days--An Honest Mechanic! Thank You Bob!
