wayne's garage is awesome, best service ever. they are fast,friendly a... read more wayne's garage is awesome, best service ever. they are fast,friendly and trustworthy. I highly recommend them! Mike Bateman
Words cannot express how incredibly dissatisfied I am with Steve's Aut... read more Words cannot express how incredibly dissatisfied I am with Steve's Auto Body. They provided a "free" estimate in April, 2015. I contacted them after another churchgoer hit my parked car on Good Friday after services in the parking lot. She asked me not to report the matter to the insurance company. Steve's provided the estimate, taking about 5 minutes to write it up. They required a $250 deposit to schedule the work. I gave them my credit card, after which they told me they could not guarantee that the paint they would use would match the paint on my vehicle. I immediately communicated Steve's quote to the driver who hit my vehicle, and she checked with her insurance company. Steve's price was more than $200 over what her insurance estimated. We went through the insurance. I immediately telephoned Steve's on the very same day and asked for a refund of my charge card. They refused to refund the charge and refused to provide me with any part. I have now been charged $250 for a "FREE" estimate. Steve's has lied to my credit card company and to the BBB. Steve's has cheated me. Don't let Steve's lie, cheat and steal from you!!!
My brakes went out a few weeks ago and I coasted my car down to Wayne'... read more My brakes went out a few weeks ago and I coasted my car down to Wayne's before they gave out completely. The guys I talked to were nice and got the car repaired within 24 hours. My only complaint was that I had to take the car back in the next day, because a small mixup meant that the brake light stayed on. They replaced one more part and I was on my way. I'm not a mechanic, so ultimately I don't know how to identify a good one, but this was a good customer service experience for me.
