Went to Medford Autowash for the first time today since some of the Co... read more Went to Medford Autowash for the first time today since some of the Covid 19 restrictions had eased up in NJ. The associates who were doing the work to clean and wash the vehicles were very friendly and courteous as they had been in the past. I went to pay for the service and showed a coupon for the carwash on my phone and was told that it could not be honored since I had not taken the time to PRINT the coupon on to a piece of paper. I receive text messages from the same establishment with different perks randomly for 50% off a wash or a free wash for your Birthday and have shown them the text on the phone and that was OK, trying to be environmentally conscious I felt I could do the same with a website coupon, makes sense right? No, sorry no discount unless you print the coupon, and yes the page before says to print to redeem but what world are we living in at this point? They can't make an exception to this and possibly realize that they would actually be helping the environment but not requiring people to physically print coupons? The guys who do the "Real Work" there are great, maybe management can learn a few things from them.
Brought my Toyota Tacoma in for a new clutch when I got it back the 4w... read more Brought my Toyota Tacoma in for a new clutch when I got it back the 4wd was not working. They clam not to have anything to do with not working but it worked for me the week I brought the truck in for the clutch. Just stop working not their fault they said so I would have to pay to get it fix. They charged me $600 for a part I could get from a part supplier for $250-- charge me $1000 for the repair on top of the $1600 for the clutch. I trusted them and boy did I pay for it. they had my truck for over ten day thanks guys
Brought my Nissan Pathfinder into them for frame work 10 years ago and... read more Brought my Nissan Pathfinder into them for frame work 10 years ago and they did a great job. Recently brought in my vintage Land Rover to have some rusty brackets removed and new ones welded onto the axle and to have bushings replaced. EXCELLENT WORK. I will be seeing them again I am sure. (It's a Land Rover.)
