Mr. JUNIOR GENAO, the sales representative, has helped me tremendously... read more Mr. JUNIOR GENAO, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing me at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. PEDRO SOSA, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to and other info. He is approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything is all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff in the showroom who are friendly and made sure I was taken care of. Definitely, I will recommend your Branch to my friends. Rosario Faraon
I am extremely satisfied and appreciative of the work that the staff a... read more I am extremely satisfied and appreciative of the work that the staff at Tolima Auto Center did on my new car. I was very nervous about who was going to work on my brand new car ( Brand new 2016 Jeep Renegade) that was involved in a hit and run just days after it left the dealer. The car looks perfect. You would never know that such intensive work had to be done. Their office staff is responsive, professional and very pleasant. I will definitely be going back to Tolima for any work needed in the future. -Michelle
I have been a customer for 19 years and always enjoyed great service f... read more I have been a customer for 19 years and always enjoyed great service for my brakes and mufflers. Always repaired on the first visit. Employees are very helpful and friendly and professional. Recently I bought a Acura Mdx and from day one it had a pull. I took to dealer many times, and didn't realize they sub the job out to Mavis next door to them. Once I realized I ran right to my old faithful. Rices automotive. The car was perfect after that...thank God for them.
