This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car ins... read more This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.
Do Not buy any spare parts from him. He charges you more than double t... read more Do Not buy any spare parts from him. He charges you more than double the cost if cheap spare parts. A $90 battery costs you $189 to get replaced!! Unprofessional response when I showed that they have overcharged me . Econolast battery was charged $189 to me. And then I was told as argument that it was upfront. He then argued that i can take out the battery but it will be costing your service charge!! They are literally ripping customers. $30 synthetic oil charged $68 $30 drive belt charged $150+ $90 battery charged $189 $12 wipers charged $26 Are you serious! That is is the cost of running business? This is ripping off your customers.
I moved into the area recently and am looking for a local shop whom I ... read more I moved into the area recently and am looking for a local shop whom I can trust and not worry about being taken for a "ride", I am happy to say that I found one in Carracino's. Family owned/operated business, very friendly people makes you feel at home, they don't try to push stuff on you will give the recommended work, good pricing, will drop and pick you up if you live close by which I think is really nice of them. They are very knowledgeable of the work they do. totally recommend them.
