I’m very lucky to find this service shop for my Mini Cooper R53. It's ... read more I’m very lucky to find this service shop for my Mini Cooper R53. It's my first Mini and I want to rebuild/upgrade/keep it for a while; satisfied with the professionalism.
They ruined my rims and broke a part in my car, replacing it with a ge... read more They ruined my rims and broke a part in my car, replacing it with a generic instead of OEM part. They had their 14 year old sons working in the back, practicing on the vehicles. They denied it. Even though the kid just told me he was learning and working on the cars back there! No wonder why they damaged my rims! When I tried to confront the manager, he got in my face and started screaming at and intimidating me, a small female. When I told a lawyer who was a lifelong customer of theirs about what happened, he said they screwed him over, too. He won’t use them anymore either. Dupont heavily advertises because they damage cars and then intimidate, lie to, and blame the customer. Especially to people here on vacation, because they don’t get the repeat business that many other mechanics depend on. They are completely unethical. Avoid!
For those who are looking to build a relationship with a team of truel... read more For those who are looking to build a relationship with a team of truely fair and honest individuals , look no further. James and his staff won me over several years ago when they were first starting out at NSMW. Any small business that's run by a Marine tells me I'm in good trustworthy hands. I bring my kids BMW's from out of state to have servicing done. He even handles the work on my SL500.
