The stitching on my 2013 Sonata Hybrid came apart and was replaced und... read more The stitching on my 2013 Sonata Hybrid came apart and was replaced under warranty. Thanks for a great job. Ed Dunn
Went in to have a state inspection done. Was told I needed a new rear ... read more Went in to have a state inspection done. Was told I needed a new rear tire because there was a bulge in it, so the car failed inspection. I couldn't get it done that day and had to come back. Paid $40 for the inspection up front. Returned two weeks later had original tire replaced but they tell me now I need to replace the other rear tire because it has a bulge in it now. So yet again the car fails. I can't afford another tire that day and set up another appointment for the following Saturday. Come back and have 2nd tire done. This time I'm told that because the brake light cover on the hatch of my Rondo I am being failed a 3rd time. The cover has been broken for 5 years (which does include the previous 2 visits to their service department)!!!! I used to go to Bonneville & Sons Kia dealership for my inspections and they never said anything about it!! So they expect me to come back a 4th time. Not to mention on the 3rd visit they charged me another $20 for another inspection. Not only are they scam artists but incompetent also well!
I never thought the ball joints would come out. They were "married" an... read more I never thought the ball joints would come out. They were "married" and extremely rusted, Tim's confidence assured me my vehicle was in the right hands. He worked his magic, and my front end is as tight and smooth as new. A+
