Had the misfortune of State Police or Fire Dept. calling them to pull ... read more Had the misfortune of State Police or Fire Dept. calling them to pull my car of of a snow bank in February. I was informed that it would be $140 cash or I would not be able to get my car. I had AAA, not associated with these ignorant thieves apparently, and I would not get my car until cash paid. Driver was miserable individual that seemed to enjoy having me over a barrel and finally smiled when I handed him the CASH. Horrible experience dealing with one horrible person, I would suggest finding anyone else if you have choice. Had to give 1 star because no option to give ZERO STARS.
theCARS Company, as mentioned by other reviewers, deserves 5 star rati... read more theCARS Company, as mentioned by other reviewers, deserves 5 star ratings across all boards. Service is extremely quick (usually takes a couple hours for normal maintenance; few minutes for an oil change) and fairly priced. They have appointments open constantly and 'reservations' are easy to make. In terms of quality, I have been in there twice--once because my 'check engine' light lit up and the other for the 45,000 mile routine maintenance--and the results couldn't have been better. Problems are discovered quickly and solutions are provided even faster. What sets theCARS Company apart from any other car shop I've been to is their customer care. Point in case: recommending a cheap buff-and-polish job for the many bumps and scratches on my car as opposed to an extremely expensive paint job. Need another example? They offer discounts and coupons constantly. They don't hide them from you. In fact, make sure to politely ask if they have any available and they will respond honestly. Believe me, they've got your back and they're looking to protect your wallet. They seem genuinely interested in your best interest and not on making a quick buck. Very professional, well-organized, and reasonable prices: what else could you ask for?
Just left there, 12/18/12, and I have nothing but positive to say. My ... read more Just left there, 12/18/12, and I have nothing but positive to say. My car was rearended and the insurance company wanted to send me elsewhere. This is my second time needing body work and was recommended by my father-in-law the first time and had such great service I went there this time also. From setting up the rental car, to constant contact with me with updates, to fighting for me with insurance companies, I can't say enough good about Charrons. Glad I don't need auto body done frequently, but if I did, I wouldn't hesitate to go back to this shop. Wish I could give him 10 stars!! Thank you!!
