Fantastic people who will do anything they can to help you out. I reco... read more Fantastic people who will do anything they can to help you out. I recommend them to anyone I hear complaining about their car or mechanic.
I wash my car a lot. In summer I hand wash and wax & only use automate... read more I wash my car a lot. In summer I hand wash and wax & only use automated car washes in the winter. I only visit touch less washes and have used clipper on average 3x a month in the cold season. The wash does what it is supposed to do removing salt and heavy crud off my car. I will stop using Clipper and discourage others based on the following. I purchased a wash package for my wife (who is not as diligent about washing her car) for 100.00 on line. A week later the coupons arrived. About a week after that I was sent a message informing me the coupons will not work in the wash due to a systems change. They told me to mail in the old coupons in to receive new, and offered a free wash for my trouble. GREAT! Since this was September it wasn't top of mind, and My Bad, it took me a month to mail them back. Issue #1Clipper never sent me the new coupons. I called several times with no response. When I got Lou on the phone he acknowledged that he received them, confirmed my address, apologized and promised to send them out. Issue #2 One month later and still no tokens. I again left several messages and the next time I got Lou he became angry, accused me of trying to con him and refused to send me the tokens. Clipper basically stole $100 from me. So consumers.... maintain you car, maybe even use Clipper to get the job done, but if you care about WHO you give your money to, and you care about good business practices here in the Port, I'd consider a stop in Salisbury.
