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It was a dark, cold middle of the night very far from our home in Flor... read more It was a dark, cold middle of the night very far from our home in Florida when our diesel Excursion decided to die. We were on a work assignment in Manchester so we had our truck towed to a Ford Garage close by. The next day they gave us their assessment ... and it would cost over $4000.00 just to get it running so they could figure out what else might be wrong. On a previous trip were introduced to Custom Car Care, by our son who lives in New Hampshire, and had received excellent care. We decided to have the truck towed there. I cannot say enough to fully convey the scope of professional, knowledgeable and excellent care we received. While the problem was NOT what Ford said Custom Car Care would have done that repair for half the cost we'd been quoted. They worked tirelessly to find the unusual and tricky problem, even late into the night to get us back on the road! We are so grateful for Joe and his team, would highly recommend CCC to anyone in need and have nothing but positive reviews about every aspect of our experience.
I had been shopping for a new (used) car last year. I live in Waltham ... read more I had been shopping for a new (used) car last year. I live in Waltham and didn't know any mechanics in Lawrence. I brought a Craig's List, private dealer car to Sanchez Sunoco to be checked out before any possibly buying it. I don't know if the mechanic is still working here but if he is, you can trust him implicitly. His name is William and he was extremely fair to not only myself but the local guy who was selling the car, which, unfortunately, needed more work than I wanted to invest in.
Honest, trustworthy neighborhood mechanic! Joe and his team take pride... read more Honest, trustworthy neighborhood mechanic! Joe and his team take pride in providing great service to their customers. I have taken my car there for everything from oil changes to having a trailer hitch installed. He even offers loaner cars when a job takes extra time. I trust him completely to keep my car in great working order!