It was a dark, cold middle of the night very far from our home in Flor... read more It was a dark, cold middle of the night very far from our home in Florida when our diesel Excursion decided to die. We were on a work assignment in Manchester so we had our truck towed to a Ford Garage close by. The next day they gave us their assessment ... and it would cost over $4000.00 just to get it running so they could figure out what else might be wrong. On a previous trip were introduced to Custom Car Care, by our son who lives in New Hampshire, and had received excellent care. We decided to have the truck towed there. I cannot say enough to fully convey the scope of professional, knowledgeable and excellent care we received. While the problem was NOT what Ford said Custom Car Care would have done that repair for half the cost we'd been quoted. They worked tirelessly to find the unusual and tricky problem, even late into the night to get us back on the road! We are so grateful for Joe and his team, would highly recommend CCC to anyone in need and have nothing but positive reviews about every aspect of our experience.
Dave and Chip are wonderful professionals who really care about you an... read more Dave and Chip are wonderful professionals who really care about you and your car. They know Audi's and BMW's inside out and are committed to doing the best job possible. They also take extra time to make sure you understand what is needed and why. I recently had to have my car towed because of a check engine light and, what we thought to be a low oil pressure light. Both Dave and Chip spent hours going over the car trying to diagnose the problem and talking to my husband and myself. It turned out to be nothing serious and I was charged the Diagnostic fee only. I have since taken it back for service and couldn't be happier. They charge a fair price for great work. As an Audi owner for many years I have found that many mechanics really don't know how to work on my car or misdiagnose issues. This will not happen with Village European. I would not hesitate to recommend them.
I was referred to Village European by a friend who takes his BMW to th... read more I was referred to Village European by a friend who takes his BMW to the track and has all his service done here. I have been bringing my M3 here since I got it 5 years ago and the service has always been outstanding. They describe exactly what needs to be done and the work it top notch. They have done work on my tires, brakes, suspension, cooling fan, and even the variable timing system on the engine, I brought my car here after a local dealer stripped the oil drain plug in the aluminum oil pan and wanted over $2000 to fix it. Chip was able to repair the oil pan and save me a ton of money. When the cooling fan failed, my car overheated across the street from a local BMW dealer and I paid to have it brought to Village European on a ramp truck to be sure the work was done right.
