Went in to have a state inspection done. Was told I needed a new rear ... read more Went in to have a state inspection done. Was told I needed a new rear tire because there was a bulge in it, so the car failed inspection. I couldn't get it done that day and had to come back. Paid $40 for the inspection up front. Returned two weeks later had original tire replaced but they tell me now I need to replace the other rear tire because it has a bulge in it now. So yet again the car fails. I can't afford another tire that day and set up another appointment for the following Saturday. Come back and have 2nd tire done. This time I'm told that because the brake light cover on the hatch of my Rondo I am being failed a 3rd time. The cover has been broken for 5 years (which does include the previous 2 visits to their service department)!!!! I used to go to Bonneville & Sons Kia dealership for my inspections and they never said anything about it!! So they expect me to come back a 4th time. Not to mention on the 3rd visit they charged me another $20 for another inspection. Not only are they scam artists but incompetent also well!
I never thought the ball joints would come out. They were "married" an... read more I never thought the ball joints would come out. They were "married" and extremely rusted, Tim's confidence assured me my vehicle was in the right hands. He worked his magic, and my front end is as tight and smooth as new. A+
Most horrid place to ever try to deal with.. called for a tow, sent a ... read more Most horrid place to ever try to deal with.. called for a tow, sent a truck to tow unit and the truck showed up, put my unit on back and then got stopped by local authorities minutes later for no brake lights, no safety chains or tie downs what so ever. recvd call saying they only made it half mile before being stopped, told us they would not let us take our unit back unless we still paid them for the tow even thought they did not tow it for us and they refused to drop our unit.. told us if they had to send another truck out to "do the tow properly" we would need to pay a second tow fee????? ARE YOU KIDDING ME????????????? BY FAR THE WORST CROOKS EVER!!! PAID FOR A TOW THAT NEVER HAPPENED DUE TO THEIR FAULTY EQUIPMENT, WHO THE HELL DOES THAT?
