Very professional and great service, Jim has gotten my vehicles right ... read more Very professional and great service, Jim has gotten my vehicles right in every time I have needed service, his mechanic "Devin" is very Knowledgeable and capable of even the most difficult mechanical issue. I'm very satisfied with the work they have done for me and highly recommend them for honesty and integrity. I intend to continue bringing my vehicles to Family Car Care whenever I need Preventative maintenance or regular service.
Went in to have a state inspection done. Was told I needed a new rear ... read more Went in to have a state inspection done. Was told I needed a new rear tire because there was a bulge in it, so the car failed inspection. I couldn't get it done that day and had to come back. Paid $40 for the inspection up front. Returned two weeks later had original tire replaced but they tell me now I need to replace the other rear tire because it has a bulge in it now. So yet again the car fails. I can't afford another tire that day and set up another appointment for the following Saturday. Come back and have 2nd tire done. This time I'm told that because the brake light cover on the hatch of my Rondo I am being failed a 3rd time. The cover has been broken for 5 years (which does include the previous 2 visits to their service department)!!!! I used to go to Bonneville & Sons Kia dealership for my inspections and they never said anything about it!! So they expect me to come back a 4th time. Not to mention on the 3rd visit they charged me another $20 for another inspection. Not only are they scam artists but incompetent also well!
Julie Hobbs and her father are by far the nastiest people I have ever ... read more Julie Hobbs and her father are by far the nastiest people I have ever had the misfortune to meet. They sell junk auction cars at ridicules prices and then become accusatory and down right rude when they are expected to do repairs. The first issue was preventing us from getting a sticker,that forced them make repairs. Their mechanic is quite efficient and pleasant, he really needs to leave there before he is tainted by their fraud. If you are willing to pay for major repairs yourself, as many other posters have I am sure you will get a great car. I personally had transmission problems, a broken frame, engine skipping, and power loss with in weeks of purchase. I then got yelled at and abused by them when I wanted repairs. Stay away for Hobbs.
