Yesterday, I had one of those very pleasant surprises. A pay it forwa... read more Yesterday, I had one of those very pleasant surprises. A pay it forward gesture on the part of Precision Import, an upscale foreign and domestic auto repair company. My Jag suffers from annoying engine fault light notice. Richard (Dick) and Patrick Horan could not fix it without the right diagnostic software BUT were kind enough to coach me on a couple of related car matters. I appreciated them sizing up the current problem without any expense and reviewing other pending matters about the car’s near term repair requirements. With a Jag they say you need to have two, one for the garage and one to drive while the other is in there. In any case, I have found Patrick and his team diligent and trustworthy on two occasions. Better still I was able to get some work done as they graciously let me use their board room and guest wireless. How many garages do you know of with a board room, wireless and the good sense to not nickel and dime you for exploratory stuff? I’ll be back.
What can I say, this shop lives up to there sign logo " Honest Alterna... read more What can I say, this shop lives up to there sign logo " Honest Alternative". They treat the customers with appreciation and respect. They work on a timely bases to get your car back to you quickly. Price of repair is very fair. Thanks MOM!!!!! Doug, Jim, Jimmy, Sam and Tom. Great work team. Will be back soon.
I love it here. It's more expensive than some other oil changes, but t... read more I love it here. It's more expensive than some other oil changes, but they use Mobil 1, which'll keep your car running in tip top shape. I never ever have to wait for an oil change- I just drive up and they take me. They even throw in a quick front floor vacuum for free! They check all your fluids, belts, filters, etc. too, which is helpful. They let me know about a bad serpentine belt I had, and even though I opted to go to m regular mechanic to fix it, they were nice to let me know. My favorite part about this place is that there is always a really nice dog in the waiting room to wait with you
