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They ruined my rims and broke a part in my car, replacing it with a ge... read more They ruined my rims and broke a part in my car, replacing it with a generic instead of OEM part. They had their 14 year old sons working in the back, practicing on the vehicles. They denied it. Even though the kid just told me he was learning and working on the cars back there! No wonder why they damaged my rims! When I tried to confront the manager, he got in my face and started screaming at and intimidating me, a small female. When I told a lawyer who was a lifelong customer of theirs about what happened, he said they screwed him over, too. He won’t use them anymore either. Dupont heavily advertises because they damage cars and then intimidate, lie to, and blame the customer. Especially to people here on vacation, because they don’t get the repeat business that many other mechanics depend on. They are completely unethical. Avoid!
found this shop doing some online research. Small family run shop with... read more found this shop doing some online research. Small family run shop with attention to detail and very nice mechanic George. After visiting a few shops in wilmington that had mechanics who didnt seem like they cared about the customer, i found georges shop. Great guy, great work, fair prices!!
THIS PLACE IS HORRIBLE!!! DON'T WASTE YOUR MONEY. I PICKED MY SUV UP ... read more THIS PLACE IS HORRIBLE!!! DON'T WASTE YOUR MONEY. I PICKED MY SUV UP AND THERE WAS BIRD POO ON IT, DIRT ON THE ROCKER, THE RIMS WERE FILTHY, DUST ON THE BACK SEATS. I'M PRETTY SURE THEY SCRATCHED THE EXTERIOR. THERE IS NO WAY THEY WAXED IT AS ADVERTISED, NO WAY THEY CONDITIONED THE LEATHER OR ANYTHING EVEN CLOSE. AS I WAS DRIVING BACK TO WORK I NOTICED THE WINDSHIELD WASN'T PROPERLY WASHED. THEY CHANGED MY RADIO STATIONS, MOVED MY SEAT, WHO KNOWS WHAT WAS DONE WITH MY TRUCK WHILE THEY WERE SUPPOSEDLY DETAILING IT. MY EXPECTATION WAS TO PICK UP A SHINY SPARKLING TRUCK, NOT SOMETHING THAT HAD BEEN RUN THROUGH HAFFNERS AND A QUICK VACUUM. WHAT A RIP-OFF. GROUPON REFUNDED MY MONEY IMMEDIATELY. DO NOT GO HERE!!!