Wait, they won't install my parts i buy at the junk store and then the... read more Wait, they won't install my parts i buy at the junk store and then they charge me to throw away my trash. Come on, really?? I think Rachelle needs a reality check.
I have had nothing but the best service from Kent, all of my vehicles ... read more I have had nothing but the best service from Kent, all of my vehicles and family members go to Kent. He is the most honest and trust worthy person. If you call anyone else they will not allow you to bring your own stuff. But hello folks you still have to pay for disposal fees and taxes. That would be the problem with the state not oaks. If you go to McDonalds you can't buy a family of 4 a meal less then $20.
Very poor customer service and a dishonest mechanic. My father called ... read more Very poor customer service and a dishonest mechanic. My father called on my behalf to inquire about an oil change using our own oil and filter for my car. Kent told my dad that the cost would be $15 which included the change and checking on fluids. When I paid for the service, Kent arbitrarily added on an extra $5 under the ambiguous title "Shop Supplies." When my father inquired what this involved, Kent would only repeat shop supplies and was very evasive as to what this involved. Not only were my father and I mislead on the costs, but Kent was very rude and abrasive throughout the whole transaction. WILL NOT RETURN AND I RECOMMEND THAT YOU FIND A MECHANIC THAT IS REASONABLE AND HONEST.
