I purchased a Jinlun Ninja 250cc street bike from this company. The f... read more I purchased a Jinlun Ninja 250cc street bike from this company. The first problem was with the title. The original sales slip had a VIN on it that was different than the bike we actually picked up. After ordering a new title, it had too many digits, and I couldn't register the bike. I called them and they had to order yet another title. When the title issue was finally squared away, we noticed that the brand new battery was dead. We called them, and they mailed a shipping label to return the old battery, although I had to argue with them to get them to cooperate. While waiting for the replacement battery, we purchased a brand new battery from Batteries Plus. After starting the bike, it "freaked out" and started jerking and almost threw my son off of it. It switched into 1st gear without anyone even shifting the gears. The back wheel kept spinning and the entire bike kept jerking. We called the store and they just kept giving us the run around. We live in Wake Forest, NC and purchased this bike from Winston Salem, NC and the last thing we want to do is drive back and forth for this "brand new" bike. We finally found another shop here locally that was familiar with this company, and they didn't have very nice things to say about the company or the bikes they sale. Instead of driving back and forth to Winston Salem, we will just pay someone here locally to fix the bike. I will NOT do business with this company again. I understand that things break, but we purchased this bike 2 weeks ago, and haven't received any service from it because of all the problems. This is crazy. After the bike had what appeared to be a seizure, gas started pouring out of the bike, and it killed the brand new battery. The owner also told me at the time of purchase that he would make serving the bike easy so that we don't have to travel back and forth, but that was just a lie. I don't like it when people lie to get my money, and then just turn their back on me. RK
Quote from the proud owner of this "fine " establishment.."I don't car... read more Quote from the proud owner of this "fine " establishment.."I don't care if your purchase breaks down in 2 hours or 2 months "AS IS MEANS AS IS" said to me after trying to resolve the problem of having a worthless ATV that was purchased here that my 19 yr old son owes $3000.00 on after putting $600.00 down. Had it 30 minutes , broke down, brought back, they kept 22 days after giving a runaround about what was wrong and "parts" that were being ordered. Got back, 30 minutes, broke down, took to a mechanic who said " you have been ripped off royally...gasket is blown. Owners reply to that was "must have come in that way" Oh, and did I mention that they made copies of debit card that they claim the lender requires..lender claims they would NEVER require that, and now I have had to cancel cards because they were being used to buy things online???!!!! Wish i had done my homework...PAGES of bad consumer reports on this place stating the EXACT same issues...just google it!!!!
