The most dishonest, abusive, and absolutely the worst experience with ... read more The most dishonest, abusive, and absolutely the worst experience with a car mechanic and the store cashier in my life.
It took 9 days to do a 4 hr job. He never kept me abreast about my car... read more It took 9 days to do a 4 hr job. He never kept me abreast about my car. I had to keep checking with him. I drove by the shop on a day it was supposed to be closed (Saturday) and noticed someone working on my car. The person working on it was a mechanic who no longer worked there. On Monday I spoke to the owner, and was informed that my vehicle is fixed except the check engine light is on. He stated that he would diagnose it and get back to me...he never did. I again went to his shop days later to see that my car was still parked in the bay after ours. The next days it was parked behind his shop fenced in. I decided that I was going to get my car so I went back on that Friday. After hiding and speaking to someone on his cell phone he decided to offer mey car. After paying, he wanted to point out my air intake as if it had anything to do with the job he did. After 1.5 hrs, the check engine light came on giving me 2 new codes. Prior to this establishment touching my car I had no such issues. Beware! Shady!
Where should I begin. I went to Mr.Tire located on Airport Blvd,Wilson... read more Where should I begin. I went to Mr.Tire located on Airport Blvd,Wilson.The manager Caleb was over the top helpful to me.I have never experience any customer service from a a auto mechanic shop before.He made sure that he wasn't gonna stop until he figured out the problem and I must say he did.I am sooo happy to get in my vehicle and knowing that it is safe to drive.Most places would have never went that far.His entire team has become like a family to me.I will be remaining a customer, there isn't any questions about that.Thank you so much for fixing my vehicle.
