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This place is your classic scam shop. Not a horrible place to shop or ... read more This place is your classic scam shop. Not a horrible place to shop or get parts for the DIY guy, BUT do not let them work on your ride!! I normally do all my own work but in this case I was going to be out of town for work. So against my better judgement, I took my sons 2014 Yamaha in for service before the 2016 racing season began. While the service was provided in a timely manner. This shop pulled the ol' fix this but break that so they have to bring the bike back scam. Again the service was provided, but upon pick up I get the "you had some spokes lose line". Of course they tightened them! Two rides later we had spokes breaking like banjo strings! And no these we not hard rides just trail rides(my sons only 12). So I call Cycle Connection, "my shop guys know better than to over tighten spokes" was the reply I got. I explained that my son had a race in a week and that I felt since they made a mistake they should fix the bike. I even told the owner that I would pay for the spokes, but that it had to be done by the upcoming weekend. I could go on and on, but to shorten the story up. I had to have the bike picked up. After it was dropped off, Cycle Connection waited until "I" called them to inform me that the bike wasnt going to be ready. Now Im paying three times the price for a spoke kit due to the overnight charges, and I will fix the bike myself(like I should have to start with). In summary, if your a DIY guy and need parts this is not a bad place. If you need work done, LOOK ELSE WHERE! Im only writing this review because I know that there is allot of people out there who enjoy riding, but do not/ or can not work on their own rides. Trust me, since this has happened Ive researched Cycle Connection, and the majority of reviews and people Ive talked with all say the same thing. SCAM SHOP!!!
I have been taking my 02 Honda VTX 1800 motorcycle to this shop for se... read more I have been taking my 02 Honda VTX 1800 motorcycle to this shop for service for years. They always do outstanding work at a reasonable price. Todd is very professional and helpful, and Jimmy is an excellent motorcycle mechanic. I highly recommend this business for motorcycle service.
This is the second time taking a four wheeler to them.The 1st time the... read more This is the second time taking a four wheeler to them.The 1st time they did get it started and when we got on it to ride it, it wouldn't pull. Spent 135.00 then. We decided to take it back and they have had it for over 5 months and said they had others to do in front of ours. Husband also called to make sure they check out to why it isn't pulling, they called and were ready for us to pick it up b/c they needed more room, so of course you have to pay b4 they go and get the four wheeler and then we checked it out, it cracked but wouldn't pull.They said we only wanted it to crank, then they went back and found the paper that stated to check it out why it wouldn't pull.This is not good business at all. Very disappointed and will not take anything back there again to be fixed. I think they are all about making money and don't care about customers. Also bought a truck from them and you cant even get it inspected they tell you where you have to get it inspected b/c the truck has a bigger than suppose to have in it...Shoddy business.