I arrived at the shop because I had a tire that had came unclinched fr... read more I arrived at the shop because I had a tire that had came unclinched from the wheel on my trailer. Upon arrival I was making my way around the building and met two employees behind the building. As we stopped and ask them if they could try to fix the tire, the two tire shop employees looked at the trailer dumb founded, ( we had to exit the vehicle and show them the tire that was flat, which was pretty obvious). So I asked them if they had air so that they could try to clinch the tire and inflate the tire. The tire shop employees stated they did not have anything big enough to work on the tire, and something about the tire being a 100psi tire, which is incorrect and all I needed was the tire to be clinched and my little plug in pump could do the rest. This is the only tire shop I have ever been to that said We don t work on tires and we don t have a compressor that big My home compressor goes to 120psi to bad I was an hour and half away. I would not suggest anyone take anything to this shop, they are incompetent, very rude, and have terrible customer service.
in regards to Mr. Bosworth's complaint, he had a new muffler and tailp... read more in regards to Mr. Bosworth's complaint, he had a new muffler and tailpipe installed on his S-10 pickup, he did fail for a serpentine belt having excessive cracks, which is part of the NC State Inspection, if the belt breaks, you will lose your power steering, which is a safety issue. Mr. Bosworth has returned to this facility for NC Inspection, which he passed with no issues. Sorry for his misunderstanding of what was done and needed done to his vehicle. Management is no longer the same people that was here at that time, do believe this was a case of not wanting to hear what was needed and why. We are here to serve you and your vehicle. We want your business. Thanks, Dan Tackett Manager Wendover Location
Mr. Oboh has been my mechanic for over 5 years.There hasn't been any p... read more Mr. Oboh has been my mechanic for over 5 years.There hasn't been any problems with his service or the two vehicles I bought from him. As human beings we all have bad days. Mr Oboh sometime is backed up with work because he does very good work.If he can't fix your car he will let you know. I know both he and his wife . He loves his family and would never miss treat women . I know Gal would not have that .In conclusion you would need to let Philix know,Hay I need my car at this time or this time because he stays busy,But rude allot of people would dispute your opinion. Tia
