I received a quote from a young man who was working there but when I p... read more I received a quote from a young man who was working there but when I picked the car up the price given was much higher than the quote I received. In addition, some of the work had not been done as asked- so not only was I asked to pay more, all of the work was not completed. I explained that I would not pay more than the quote and they would not hand over my car key. I called the police who came for assistance. Another thing, I received a voicemail from them at 3:45 saying that they were getting ready to close early and if I did not come they would charge an extra fee for storage! The hours posted on the door was from 9 to 6! This place is dishonest, they do not communicate, and extremely unreliable. "Shady" is the word.
RUN...DONT WALK! Dont stop at this place!! Here is my story: $3500 ... read more RUN...DONT WALK! Dont stop at this place!! Here is my story: $3500 for a Expedition with no front stabilizers and over $7000 worth of pre existing engine/tran. damage wont refund/exchange. I purchased 98 ford expedition on 3/14/14 for $3500. On 7/7/14 spent $402.88 repairing alternator and serpentine belt. Also on that date the repair discovered the vehicle was sold to me with no front stabilizers and the water jacket plugs corroded. On 7/31/14 car was blowing coolant. Discovered the pre-existing water jacket plugs corroded and then blew out the cylinder head and gasket. Cost to fix that $6,446.55. Was told cheaper to invest in new engine but to take dealer to court. The car is undrivabable and parked.Was told the entire thing could blow out anytime and freeze up transmission. I also had encounter with a Winston Salem Police Officer who stated it was illegal for them to sell the car with no front stabilizers and the inspector who authorized and passed the inspection/dealer needs to be reported. I have tried to reason with Sardo, the man who sold me the car. He wants to see that there are no front stabilizers. I consulted with an attorney who advised me to hold off on him having any access to the car since a local officer noted and car repair noted the stabilizer issues. I spent my 10 year old daughters SSI disability back pay for this car to be able to transport her around for her medical appts. I advised this to Sardo upon the sale and he still sold me this broken headache. Will not refund or take car back. Even with my $400+ new alternator!
