After waiting for a month to get a part replaced and not hearing anyth... read more After waiting for a month to get a part replaced and not hearing anything back from the mechanic, I told him to release my car and I would have a different person do the two hour job. It's a two hour job that I waited for a month to be done, and he's ignoring my phone calls the entire time. I ended up having to file a complaint with the Attorney General JUST to get a response from him, and after that, he came up with one excuse after another as to why he couldn't give me my own car. This mechanic is dishonest, exploitative and irresponsible and should not be used by anyone!
I've taken my cars to Websters for more years than I care to remember,... read more I've taken my cars to Websters for more years than I care to remember, and they are probably the top shop I've ever dealt with: extremely competent, efficient, very skilled at evaluating problems and very trustworthy. They are also not cheap, but you will get what you pay for. I wish it weren't such a long trek out to their shop by the airport but they do provide shuttle service. But for large or small repairs I recommend Websters very highly.
I arrived at the shop because I had a tire that had came unclinched fr... read more I arrived at the shop because I had a tire that had came unclinched from the wheel on my trailer. Upon arrival I was making my way around the building and met two employees behind the building. As we stopped and ask them if they could try to fix the tire, the two tire shop employees looked at the trailer dumb founded, ( we had to exit the vehicle and show them the tire that was flat, which was pretty obvious). So I asked them if they had air so that they could try to clinch the tire and inflate the tire. The tire shop employees stated they did not have anything big enough to work on the tire, and something about the tire being a 100psi tire, which is incorrect and all I needed was the tire to be clinched and my little plug in pump could do the rest. This is the only tire shop I have ever been to that said We don t work on tires and we don t have a compressor that big My home compressor goes to 120psi to bad I was an hour and half away. I would not suggest anyone take anything to this shop, they are incompetent, very rude, and have terrible customer service.
