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Volkswagen Repair in Newton

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Auto Reviews in the Newton Area

  • Thank you for the excellent service 5??????????. However, the receptio... read more Thank you for the excellent service 5??????????. However, the receptionist, who seemed to have a chip on her shoulder and frequently mentioned her job title in an unprofessional manner towards a couple of the customers . I hope this can be addressed to enhance the overall experience. The idea is to attract customers not run people away!

  • Had brakes and rotors replaced. Everything works fine, but very disapp... read more Had brakes and rotors replaced. Everything works fine, but very disappointed that my glove compartment was a mess....things left on my seat and on the floor. My console was also left open. My truck next was taken down and the items were scattered everywhere. I called the next day to speak to Lane, but Matias said he was out for a few minutes. When I explained why I was calling, the response was "I'm not saying you're lying, but...." So rude and unprofessional. I was simply calling to express my concern. I will not be returning or recommending this place in the future.

  • The technician was great. I had my oil changed and then brought my car... read more The technician was great. I had my oil changed and then brought my car back up there to have them fix my spare (it was flat when I went to use it) and put it back where it goes when not in use. The oil change was fine had a great price of $39.95 but for them to fix my spare tire it cost $29.95. That was a bit high for a valve stem replacement! He said “All Tire Repairs are $29.95”. I thought that was too high to replace a $2 (if that) part. Not all tire repairs are equal and shouldn’t be treated as such!

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