Folks, I tried patronising your store again today as it's local, close... read more Folks, I tried patronising your store again today as it's local, close, and on my way. I ended up driving away mad....again. Those "upgraded" computers at the pumps are driving people away in droves, I hear it every time the topic comes up. I have had a Rewards card for years, now EVERY SINGLE TIME now I have to go inside to pay for gas. Kinda defeats the purpose. doesn't it? I've gotten to the point where I feel sorry for your employees having to apologise for the added hassle. If it isn't rectified soon I'm done. There's a Speedway just a few miles down the road and although I like the additional 3 cents per gallon at HandyMart I enjoy the convenience of paying at the pump and getting on with my day more....and their pumps work as promised...
TO WHOM THIS MY CONCERN...I HAVE BEEN COMEING TO THIS GAS STATION FOR ... read more TO WHOM THIS MY CONCERN...I HAVE BEEN COMEING TO THIS GAS STATION FOR OVER A YEAR NOW....I NEVER HAD A PROBLEM WITH YOUR CASHIERS...BUT MARCH THE 28TH 2017 ..I HAD A PROBLEM WITH ONE OF YOUR CASHIER..HER NAME IS SHONDA..SHE DON'T KNOW ME AND I DON'T KNOW HER..THIS WAS THE FIRST TIME I SEEN HER AT THE KANGAROO GAS STATION..BUT WHEN I WAS PAYING FOR MY ITEMS...I WAS QUIET...AND SHE GOT SMART WITH ME...ABOUT SOME HOTDOGS..I FIGURE IF U DON'T WANT TO SELL THE HOTDOGS ...YOU SHOULD NOT PUT THEM OUT....AND YOUR MANAGER WAS JUST AS BAD THAT MORNING....ALL I WANTED WAS TO PAY FOR MY FOOD AND GO...AND SHE STILL WAS MAKING A FUSS ABOUT THE HOTDOGS....I WILL NOT COME TO THAT GAS STAION IF SHE IS WORKING....FOR ONE THING SHE S RUDE...I KNOW IF SHE IS RUDE TO ONE CUSTOMER ...NO TELLING WHAT OTHERS SHE MY BE RUDE TO....I WAS UPSET ABOUT THAT....I WAS JUST AS HAPPY UNTIL SHE OPEN HER MOUTH AN GET SMART....YOU PROBABLY LOOSE SOME CUSTOMERS....I KNOW I AM ONE......
I stopped at this store on my way home today. It is cold (28 and freez... read more I stopped at this store on my way home today. It is cold (28 and freezing rain) so I through my heavy jacket on and my hood landed on top of my head. As I stepped into the store, a man with no teeth approached me and began yelling at me about my hood. I asked what right he has to yell at me and he stated he owned the store, which still gives him no right. OK, honestly I kind of understand their policy, but would someone intending to rob them be deterred by the no hood policy, all it is effecting is the cold "innocent people". Besides, it was the manner in which he approached me, had he asked me to remove my hood it would have been no problem but I don't appreciate being yelled at, owner or not. When I refused this man began calling me every name in the book. He's is a dangerous maniac. Anyway, I would strongly recommend to anyone with self respect and a desire to stay safe, to steer clear of this place. With owners/management like that I doubt he will own it long anyway.
