I had an insurance claim and progressive directed me to this shop. It ... read more I had an insurance claim and progressive directed me to this shop. It started with no responses or communication. Owner was the only one able to assess my situation, he was constantly out of town for weeks. I could not get an appointment to review with him. I had to go back to the insurance company to get them to have the owner call me. I set an appointment with the owner to meet. He was not there at the agreed upon time. I don't think he is capable of doing the work needed to the RV. He made the work far more complicated than it should have been & told the insurance company that I was trying to mislead them. It has been months & nothing has been touched. Now he has caused a fight with the insurance company. I would recommend you to stay away. The owner told me he wanted to sell up & retire. That he was constantly trying to get competent help but couldn't find any. The workers there told me that he was not a good guy to work for and everyone went elsewhere after a few weeks. Keep looking, this shop is not your answer.