Recently had the pleasure of working with the staff at The Wrench. I ... read more Recently had the pleasure of working with the staff at The Wrench. I explained to John Crowley the pinch I was in, needing air conditioning several days before a drive from Silverdale to Texas! Every other auto repair business in the Bremerton, Silverdale area either couldn't repair the car on short notice, or wouldn't return my calls requesting a quote. John explained that his business relies on a revolving door style of auto repair, most repairs that his crew undertakes are out of the door by the end of the day. John put one of his repairmen, Kayle Lenz on the job, and after a few days of being sent the wrong parts, through no fault of the shop, Kayle had my AC blowing colder than an Alaskan winter that held up during my long haul. John was even kind enough to give me a ride home after I had dropped the car off. Car is a 2001 Audi S4 that's personally heavily modified, and after this pleasant experience I trust these guys with my baby, will recommend to family and friends.
Thank you, Matt for the wonderful job fixing my car. I depend on it so... read more Thank you, Matt for the wonderful job fixing my car. I depend on it so much, not having it on the road was really stressing me out. The fact that you found the actual problem when a service station could not and you got me on your schedule very quickly should be plenty to give you a great recommendation. As they say on TV ads - but wait! There's more!! Your prices were more than competitive and the work was done as promised on time and an exact cost match to the quote. I cannot recommend you highly enough and will continue to do so. Thank you.
