Excellent experience. BrakeMaster Mobile Auto Repair saved me about $... read more Excellent experience. BrakeMaster Mobile Auto Repair saved me about $600 dollars on front end suspension work on my Crown Vic. national chain repair shop wanted over $1200 to do the work. Chris and Travis did it in about 3 hours for half the price . found Chris's business advertised on craigslist so i thought, what do i have to loose. after just a couple of minutes on the phone with Chris he called me back and gave me an estimate that was half of what i was being charged at the chain. Chris met me with my car and started the repair at around 11:30am and he was finished with all the work by about 2pm. new Ball joints upper and lower both sides , new monroe shocks, Sway bar link, and right side tie rod ends all for half of what the national chain was going to gouge me for. dropped it off at another chain to do the front end alignment and it is all good. Honest, and good at their jobs i highly recommend them. Thanks Chris , excellent work and service. i will definitely use you again for all of my auto repair needs.
I arrived at the shop because I had a tire that had came unclinched fr... read more I arrived at the shop because I had a tire that had came unclinched from the wheel on my trailer. Upon arrival I was making my way around the building and met two employees behind the building. As we stopped and ask them if they could try to fix the tire, the two tire shop employees looked at the trailer dumb founded, ( we had to exit the vehicle and show them the tire that was flat, which was pretty obvious). So I asked them if they had air so that they could try to clinch the tire and inflate the tire. The tire shop employees stated they did not have anything big enough to work on the tire, and something about the tire being a 100psi tire, which is incorrect and all I needed was the tire to be clinched and my little plug in pump could do the rest. This is the only tire shop I have ever been to that said We don t work on tires and we don t have a compressor that big My home compressor goes to 120psi to bad I was an hour and half away. I would not suggest anyone take anything to this shop, they are incompetent, very rude, and have terrible customer service.
in regards to Mr. Bosworth's complaint, he had a new muffler and tailp... read more in regards to Mr. Bosworth's complaint, he had a new muffler and tailpipe installed on his S-10 pickup, he did fail for a serpentine belt having excessive cracks, which is part of the NC State Inspection, if the belt breaks, you will lose your power steering, which is a safety issue. Mr. Bosworth has returned to this facility for NC Inspection, which he passed with no issues. Sorry for his misunderstanding of what was done and needed done to his vehicle. Management is no longer the same people that was here at that time, do believe this was a case of not wanting to hear what was needed and why. We are here to serve you and your vehicle. We want your business. Thanks, Dan Tackett Manager Wendover Location
