The manager/owner is very accommodating and attempts to provide good c... read more The manager/owner is very accommodating and attempts to provide good customer service; however, the clutch replacement that was done created even more issues. We have taken this car back three times. The mechanic rode in the car to see what the ongoing issue was and still said it had nothing to do with his repair work. At the suggestion of the manager (because he thought his mechanic new what he was doing) we sought a second opinion. I was confirmed that it was related to the repair work. The manager was apologetic and offered a full refund and I appreciate that. I just don't think the mechanics have the skillset needed for big jobs. Maybe for tire installations and oil changes but not for more advanced things. I should have known this was a bad idea when I took my other car in for an inspection and they removed the tint from my BACK windows not the FRONT windows due to regulations, in order to pass inspection.... Lesson learned.
Excellent experience. BrakeMaster Mobile Auto Repair saved me about $... read more Excellent experience. BrakeMaster Mobile Auto Repair saved me about $600 dollars on front end suspension work on my Crown Vic. national chain repair shop wanted over $1200 to do the work. Chris and Travis did it in about 3 hours for half the price . found Chris's business advertised on craigslist so i thought, what do i have to loose. after just a couple of minutes on the phone with Chris he called me back and gave me an estimate that was half of what i was being charged at the chain. Chris met me with my car and started the repair at around 11:30am and he was finished with all the work by about 2pm. new Ball joints upper and lower both sides , new monroe shocks, Sway bar link, and right side tie rod ends all for half of what the national chain was going to gouge me for. dropped it off at another chain to do the front end alignment and it is all good. Honest, and good at their jobs i highly recommend them. Thanks Chris , excellent work and service. i will definitely use you again for all of my auto repair needs.
I TOOK MY CAR TO A SHOP TO HAVE MY BRAKES CHECKED FOR A GRINDING NOISE... read more I TOOK MY CAR TO A SHOP TO HAVE MY BRAKES CHECKED FOR A GRINDING NOISE AND MY STEERING WHEEL PULLING. THE SHOP QUOTED ME OVER $700 FOR THE REPAIR. I FOUND MOBILE LUBE DOCTORS ON HERE SO I GAVE THEM A CALL. WITHIN 3 HOURS THEY WERE ABLE TO COME OUT TO ME AND HAD MY CAR REPAIRED. CHRIS FOUND THE PROBLEM RIGHT AWAY AND SHOWED ME EXACTLY WHAT WAS GOING ON SO THAT I UNDERSTOOD. HE WAS ALSO ABLE TO GET ME REPAIRED AND BACK ON THE ROAD FOR $250 LESS THAN WHAT THE SHOP QUOTED ME. I LOVE THIS SERVICE.
