From the 1st phone call to the repair, Tom (manager) started off with ... read more From the 1st phone call to the repair, Tom (manager) started off with education of my own car to show me how, why and when things would happen etc. He and his crew have a heart of a teacher when it comes to auto repair. The service was super fast, the hospitality was amazing and the price was surprisingly competitive. Not to leave out David, who was my personal chauffeur for the day..... who also has great customer service skills.
One of the best car shops I've been to! My Jeep Liberty was having iss... read more One of the best car shops I've been to! My Jeep Liberty was having issues and we brought it to FOUR different mechanics for repairs- each giving a different diagnosis and solution. After 2 years and about $3000 in repairs, the problem was still not fixed. In January we brought it to J Medic, they made a few repairs and the problem was FIXED! Not only were they able to solve the mystery of my Jeep, but the staff there is amazing; friendly, accommodating and responsive! The price was fair as well. It is hard to find a trustworthy mechanic these days... now I use J Medic for all of my vehicle repairs- breaks, oil change, inspections, etc. -Jackie Hoffman
Very friendly and honest. Serpentine belt failure shredded lower radia... read more Very friendly and honest. Serpentine belt failure shredded lower radiator hose. No part available locally so car basically disabled. Kim drove me over to car rental facility. Remained in parking lot until sure I was in a vehicle. Part came in late on a Friday and car repaired. Shop closed Saturday but Kim gave me personal cell number and told me to come pick up Saturday morning so I could turn rental and save a few $$s. I asked questions about servicing another VW I have and they were upfront and honest about needed service and recommended intervals.
